Kirkwood Auto Repair

1

As always your service is exceptionally good! Thank you so much! Joe Hall

5

Excellent Service. When other auto shop misdiagnosed issue with A/C compressor, Green Tree Auto was able to re-evaluate and fix my issue for a fraction of the cost!

5

The team at GTA was smart, creative and helpful. They combined excellent communication with outstanding technical work for a good price. It is rare in our world today that a company provides all three of those things at the same time. GTA sets the bar on what a higher standard looks like.

5

Very concerned for their customers! Fair honest and reliable work! I didn’t have an appointment and they still had the issue diagnosed approved and repaired in less than one day.

5

Excellent Service! - They took the time and care it took to diagnose a difficult problem that other shops just would not deal with. I now can drive my car again after having to store it for 3 years, because other shops just would not take the time to understand the problem. Due to their effort I saved thousands compared to recommendations from other shops. I'm not sure you can give higher praise to a mechanic.

5

your job is commendable.

1

For almost a year, GTA has provided me with a trusted, friendly and the best value for money auto repair service. However, my latest repair concerning my car's airbag has left me deeply disappointed. Without going into too much details, it took almost 3.5 weeks, from the time I sent in the car for diagnosis, to the time the steering wheel airbag was actually replaced. The majority of the wait was likely due to my case being forgotten and overlooked. It required me to call in several times over the first two weeks just to get updates on the situation. The worst thing about the repair is that the problem is still there now! I wanted to get the repairs done before my upcoming two weeks road trip. In order to ensure the safety of my wife and I while on the road, I was willing to spend almost $1000 for repairs instead of ignoring the problem. But now, this safety is compromised and it is honestly is frustrating and saddening. Throughout this whole process, I get a sense that the service rendered were sub par and there is a poor workflow system in place. In hindsight, i wished they were upfront that this repair was beyond their abilities and recommended me to a more competent mechanic. Without doubt, GTA is still one of the friendliest customer service I have received. Nevertheless, if they are unable to provide quality and reliable service, especially for more in-depth repairs, I have my reservations in recommending them in the future.

5

PROFESSIONAL, PERSONABLE, HELPFUL, EXCELLENT WORK AND SERIVCE

5

Great Service! ALWAYS!!!

5

A+, as usual. Been going to Greentree for decades. Terrific service and nice people.